Issue - meetings

Covid-19 Performance Indicator Report 6

Meeting: 16/03/2021 - Governance, Audit and Performance Committee (Item 5)

5 Covid-19 Performance Indicator Report 6 pdf icon PDF 129 KB

To receive the COVID-19 Performance Indicator Report 6.

Additional documents:

Minutes:

The PFI and Performance Officer gave a summary of the report, which presented the outturn data for all COVID-19 performance indicators for the period 4 January 2021 to 28 February 2021.

 

He said that overall, data outturns highlighted that services were continuing to perform well despite the current circumstances. He referred Members to the summary provided in Paragraph 18 and highlighted that 193 Test and Trace Payments (Statutory and Discretionary; CV48) had been made since week commencing 12 October 2020. He also said that the report showed that a total of over £5 million had been paid in Localised Restrictions Support Grants (CV51) since w/c 23 November 2020 and that the latest figure now stood at around £7 million over recent weeks.

 

In response to a question from Councillor Barker about a matter that she had previously raised of introducing a KPI for rent received from commercial tenants, the PFI and Performance Officer confirmed that this remained under consideration. 

 

Councillor Driscoll referred to CV01- Time taken to process Housing Benefit/ Local Council Tax Support New Claims and asked if there was an explanation for the various fluctuations.

 

Officers confirmed that claims had become more complex, particularly from the self-employed and there had been peaks at the start of each lockdown period but that there had been no shortages of staff during this period and that staffing levels remained adequate.

 

Councillor Khan raised the issue of measuring both Planning and Environmental Health enforcement during the pandemic.

 

The PFI and Performance Officer referred to CV09 – Number of enquiries/ complaints received regarding potential premises closures breaches, and social distancing. He said that local Planning enforcement PI’s were submitted to Corporate Management Team for review on a quarterly basis and that he would take away the request for data.

 

In response to a question from Councillor Foley in respect of possible future funding for Planning enforcement, the Director – Finance and Corporate Services said that there would be money in the budget available for the recommendations being made by the East of England Local Government Association planning review team and that ensuring that the correct levels of support were in place was part of the consultants’ brief.

 

The Committee noted the performance of services during the COVID– 19 pandemic.