Issue - meetings

To receive the PFI Contract update report.

The PFI and Performance Officer gave a summary of the report, which provided members with an overview of the contract and operational arrangements for the Uttlesford Leisure PFI contract.

The Assistant Director – Corporate Services said the team had carried out excellent work and Linteum had begun to hold up the contract with Uttlesford District Council as the way that contracts should be managed.

Councillor Sell declared a personal non-pecuniary interest as a Governor of Forest Hall School, Stansted Mountfitchet.

In response to a Member question regarding the Romeera Leisure Centre, the PFI and Performance Officer said the Council was encouraging 1Life to actively engage with the local community. This was something he would take away from the meeting.

In response to a Member question, the PFI and Performance Officer said the KPI for customer satisfaction was currently under review because it was no longer robust enough or contributed to service provision. It only focused on the results of one national survey and the performance aim was more in line with that of a private organisation. The PFI & Performance Officer was currently working on a new proposal integrating customer feedback into 1Life’s service planning, and would present to other project parties once finalised. No specific performance standard had been discussed with 1Life as yet.

The meeting closed at 8.20.